ACE ERA Passes OEM “Grade A Supplier” Certification in High-grade, Precision and Advanced Sector
Shenzhen, China - Recently, ACE ERA Limited (hereinafter referred to as the Company or ACE ERA), the industry leading independent distributor of electronic components, was rated Grade A supplier, scoring 95 in the 2023Q1 supplier quality rating by an OEM client that takes root in high-grade, precision and advanced manufacturing sector of technical grade and above. Particularly, ACE ERA scored 100 in the rating on product quality, the most interested factor for the client.
Fig. 1. ACE ERA is rated “Grade A Supplier” by an OEM client in high-grade, precision and advanced manufacturing sector
Dual Certifications: ACE ERA builds network covering 10,000+ certified suppliers and the high-quality management system
“This client takes product quality as the priority among priorities,” Denny, sales manager of ACE ERA, said: “since the client itself takes root in high-grade, precision and advanced manufacturing sector and is a competitive OEM, it has extremely high requirements about product quality.”
As a common knowledge, electronic components are indispensable and major part of the high-grade, precision and advanced manufacturing sector, and function as one of the important technical foundations for improvement of product performance and reliability. Practices in the high-end manufacturing industry show that performance, quality and reliability of electronic components is one of the key factors leading to the product success.
At the inception phase of establishment of mutual trust in September last year, the client demanded of ACE ERA to submit a series of documents to facilitate its all-around understanding. Among these documents, quality management file is one of the most important documents the client stressed, which in part exemplifies the client attaches much importance to product quality.
ACE ERA always regards quality as its lifeblood, and keeps enlarging investment in hardware and software of quality laboratory. Not only has it set up 3 test laboratories in Hong Kong and Shenzhen covering visual inspection, X-Ray inspection, DECAP, and XRF inspection, but also is equipped with senior QC engineers and advanced testing devices. Based on its emphasis on and long-term investment in quality, ACE ERA has successfully passed ISO 9001:2015 & AS9120B quality certifications, laying a solid foundation for its service to clients in high-grade, precision and advanced fields.
Fig. 2. ACE ERA successfully passes ISO9001:2015 & AS9120B certifications
It is worth pointing out that AS9120B certification evolves from ISO 9001, and replenishes special requirements about suppliers and distributors in the aerospace and national defense fields, for example, it adds some special industry requirements based on all requirements of ISO 9001:2015 quality certification, including supply chain management, product traceability, risk management, and quality control, etc.
In a manner of speaking, the ISO 9001:2015 & AS9120B dual-quality system certifications further prove high competitiveness of ACE ERA, and provide a strong guarantee for the long-term cooperation between this OEM client and ACE ERA.
It is learned that when the client placed the order for the first time, the client worried mostly about the supply of goods as the Company would spend one week in getting through the ordering procedure. “For other clients, the Company only spends one to two days in completing the ordering procedure,” Denny added. Short supply of goods and long ordering & confirmation process indeed brought tremendous challenge to the distributor’s supplier network management capacity.
While reviewing the first sales success case, Denny stressed two points: first, ACE ERA has strong control over the supplier network. So far, ACE ERA has built a global network covering 10,000+ certified suppliers, and strengthened the long-term and tight coupling among suppliers in the network; second, to further convince the client, Denny provided the client with real-time inventory updating information everyday.
“ACE ERA always upholds professionalism and long-termism, and includes them into the corporate values. Based on professionalism, we will stress industry knowledge & skill training and improvement and build a team and enterprise with professional competitiveness. In addition, we will cling to the long-term corporate strategy to keep improving the Company’s core competitiveness and live up to the real win-win with customers,” General Manager of ACE ERA Alice was quoted as saying,
The Company provided quality services for OEM client in high-grade, precision and advanced manufacturing sector, won “Grade A” in supplier rating of the OEM client, and scored 100 in the rating of product quality (one of the most interested factor for the client), which fully mirrors the comprehensive strength of ACE ERA. “The client said that it was ever faced with the product quality problems, and it usually terminated the cooperation once there were problems of this kind. That further evidences the Company’s advantages in supply of goods as we scored 100 in this regard”, Denny added.
Ultimate Service: ACE ERA Erects A Bridge to Go Global
Sources said that in only six months since the first cooperation that took place in October last year, this OEM client has placed a string of orders at ACE ERA, and every order requires a large quantity of materials of different kinds. The market demand is ever-changing, and frequent cooperation challenges the distributor’s agility in seizing market needs and linking the global supply chain.
Currently, large OEM clients set great store by the supply chain management. As a strong supplementation to electronic component supply chain, independent distributor plays a key role in regulating redundancy and deficiency, helps streamline the entire supply process, and guarantee the supply and production. Amid the backdrop that large OEM clients worldwide explore outward and seek supports from different channels, ACE ERA, relying on its strong quality management ability and well-built supply chain channel network, provides its clients with ultimate services, and takes root in local market to keep exploiting overseas market.
Surely, ultimate service depends on agile solution to specific customer demand. According to Denny, during its communication with this OEM client, ACE ERA, based on its assessment to the client’s potential, provided the client with two special services, namely, extension of product warranty period, and preferential policy on credit term, “It’s the services that we provide for few clients with high potential.”
Herein, the client showed much interest in extension of product warranty period. As we know, it usually costs much time to verify products in high-grade, precision and advanced manufacturing sector, and product quality is particularly stressed, thus extension of product warranty period right caters for the client’s need, and it is a key factor leading to long-term cooperation of the two sides.
How to assess a client’s potential? Alice gave some key points: “we usually assess the client potential from 4 aspects: first, the company’s business scale and distribution worldwide; second, the company’s operating revenue; third, product type the company needs; fourth, the client’s industry and credit standing, etc.” The Company’s cooperation with this OEM client is the optimal evidence for comprehensive strength of ACE ERA, which hopes to show off its capability in this cooperation.
It is learned that this client still maintains high order-placing frequency with the Company, and the cooperation between both sides is further facilitated. Out of mutual trust from frequent cooperation, the client has shortened the order approval process from previous 7 days to current 3~5 days.
“The slogan of ACE ERA ‘Outstanding Distribution, Linking the Future’. We vow to become a global leading distributor of electronic components, and dedicate ourselves to providing customers with sustainable value and promote industrial innovation and development of the supply chain,” Alice stressed.
About ACE ERA
ACE ERA Limited is a leading independent distributor of electronic components that focuses on the Chinese market while also expanding its global presence. With a commitment to creating sustainable value for customers and driving innovation and development within the supply chain industry, the company adheres to the motto of "Excellent Distribution, Connecting More!"
Established in 2010 by seasoned professionals with extensive expertise in electronic information technology and supply chain distribution, ACE ERA Limited leverages decades of industry experience to swiftly establish and cultivate a network of 10,000+ globally certified suppliers. This robust network provides a reliable source of high-quality goods, complemented by diverse procurement services such as IPO sourcing, PPV service, shortage support, obsolescence, and excess inventory solution. Through personalized, agile, and high-quality supply chain solutions, the company serves thousands of customers worldwide, including Fortune 500 companies spanning over 50 countries. ACE ERA Limited collaborates closely with its customers, optimizing costs, enhancing efficiency, and fostering mutual growth, thereby achieving shared success.
Share
